Last updated: August 7, 2026
Overview
Welcome to Cyyde. These Terms of Service apply to your use of Cyyde.com, including our website, products, services and checkout.
Cyyde is operated by HARVEER FLOREY, trading as Cyyde. Our store is powered by Shopify.
By accessing our website or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website or services.
1. Eligibility and Account Information
You must be legally able to enter into a contract in your place of residence to use our website and place an order.
When you create an account or place an order, you agree to provide accurate, current and complete information, including your name, email address, billing information and delivery address.
You are responsible for keeping your account details secure and for all activity carried out through your account.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information are accurate.
Product colours may appear differently depending on your device, screen settings or browser.
We may update product information, change prices, discontinue products or limit product availability at any time. These changes will not affect orders that have already been accepted unless required by law.
3. Orders and Acceptance
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted.
Your order is accepted when we send you a dispatch confirmation or otherwise confirm that the products have been dispatched.
We may refuse or cancel an order where:
- The product is unavailable;
- There is an error in the product description or price;
- We suspect fraud or unauthorised activity;
- The delivery address cannot be verified;
- We are unable to deliver to the selected location; or
- We are required to do so by law.
If we cancel an order after payment has been taken, we will refund the amount paid using the original payment method.
4. Prices and Payment
Prices are displayed on the website in the applicable currency and may change from time to time.
The price charged for an order will be the price displayed at the time the order is placed, unless there is an obvious pricing error.
Shipping charges, taxes or other applicable charges will be shown at checkout where applicable.
You agree to provide valid and complete payment information. Payment must be successfully authorised before an order can be accepted.
Payment information is processed by Shopify and the relevant payment provider. We do not store complete payment card numbers.
5. Shipping and Delivery
We currently ship to addresses within the United States only.
Orders are usually processed and dispatched within 1–3 business days after payment has been confirmed.
After dispatch, standard delivery usually takes approximately 7–15 business days.
The estimated total delivery time is approximately 8–18 business days, including processing and transit.
Delivery times are estimates and are not guaranteed delivery dates. Delays may occur because of carrier disruption, severe weather, incorrect address information, security checks or other circumstances outside our reasonable control.
For complete information, please review our Shipping Policy.
You are responsible for providing a complete and accurate delivery address. We cannot guarantee that an address can be changed after an order has been processed or dispatched.
6. Returns and Refunds
Returns and refunds are handled in accordance with our Refund and Returns Policy.
Please review our Refund and Returns Policy before placing an order. Nothing in that policy or these Terms of Service limits any statutory consumer rights that apply to your purchase.
7. Intellectual Property
All content on Cyyde.com, including text, images, graphics, logos, designs, product descriptions, videos, layout and website features, is owned by Cyyde, its licensors or the relevant rights holders.
You may use the website for personal and lawful purposes only.
You must not copy, reproduce, modify, distribute, sell, publish or exploit any part of the website or its content without prior written permission.
Third-party brand names, logos, trademarks and product names belong to their respective owners. Nothing on this website grants you any rights to use third-party intellectual property.
8. Customer Reviews and Feedback
If you submit a review, comment, image, suggestion or other content to us, you confirm that:
- You have the right to submit that content;
- The content is accurate and not misleading;
- The content does not violate another person's rights;
- The content is not unlawful, abusive, offensive or defamatory; and
- The content does not contain malware or harmful code.
By submitting content, you grant Cyyde a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and publish that content for operating and promoting our services.
We may remove content that violates these Terms of Service or applicable law.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, privacy practices or security of third-party websites. Your use of third-party websites is subject to their own terms and policies.
Some features of our website may be provided by third-party service providers, including Shopify, payment providers, delivery companies, analytics services and customer support tools.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Our store is hosted by Shopify. Shopify and other service providers may process personal information in order to provide website hosting, payment processing, delivery, security, analytics and other services.
For more information, please review our Privacy Policy.
11. Errors and Inaccuracies
There may occasionally be errors, inaccuracies or omissions on our website relating to product descriptions, pricing, availability, shipping charges or delivery estimates.
We reserve the right to correct errors, update information or cancel an order if information is inaccurate, including after an order has been submitted.
If we cancel an order because of an error, we will refund any payment already made for that order.
12. Prohibited Uses
You may use our website only for lawful purposes.
You must not:
- Violate any applicable law or regulation;
- Infringe the rights of Cyyde or another person;
- Provide false or misleading information;
- Attempt to impersonate another person or business;
- Upload viruses or harmful code;
- Interfere with the security or operation of the website;
- Use the website to commit fraud;
- Collect personal information from other users without permission;
- Copy, scrape or exploit the website without written permission; or
- Resell products where this is prohibited by applicable law or our product terms.
We may suspend or terminate access to our website if we reasonably believe that these Terms of Service have been violated.
13. Suspension and Termination
We may suspend or terminate your access to the website where necessary to protect our services, customers, rights or legal interests.
Termination does not affect any rights or obligations that arose before termination.
Sections relating to intellectual property, payments, liability, privacy, dispute resolution and any other provisions that should reasonably continue will remain effective after termination.
14. Disclaimer
We take reasonable steps to keep our website accurate and available, but we do not guarantee that the website will always be uninterrupted, secure, complete or error-free.
Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful.
Nothing in these Terms of Service affects your statutory consumer rights.
15. Limitation of Liability
To the fullest extent permitted by law, Cyyde will not be responsible for losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.
This may include losses caused by website interruptions, carrier delays, third-party services, incorrect information provided by a customer or events outside our control.
Nothing in these Terms of Service limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.
16. Governing Law
These Terms of Service are governed by the laws of England and Wales.
Subject to any mandatory consumer protection laws that apply to you, the courts of England and Wales will have jurisdiction over disputes relating to these Terms of Service.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, products, services, legal obligations or business practices.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted means that you accept the updated Terms of Service.
18. Contact Information
If you have questions about these Terms of Service, please contact us:
HARVEER FLOREY, trading as Cyyde
Email: info@cyyde.com
Telephone: +44 7403936377
Address:
49 Stony Lane
Smethwick
B67 7QW
United Kingdom
