Shipping policy

Last updated: August 7, 2026

At Cyyde, we carefully prepare and package every order for delivery.

Shipping Destinations

We currently ship to addresses within the United States only.

We do not currently ship outside the United States.

Shipping Cost

Standard shipping is free for all orders shipped within the United States.

Order Processing Time

Orders are usually processed and dispatched within 1–3 business days after payment has been confirmed.

Orders placed during weekends, public holidays, sales events or periods of high order volume may require additional processing time.

Estimated Delivery Time

After your order has been dispatched, standard delivery usually takes approximately 7–15 business days.

The estimated total delivery time is approximately 8–18 business days, including order processing and transit.

Delivery times are estimates and are not guaranteed delivery dates. Delays may occur because of carrier disruption, severe weather, incorrect address information, security checks or other circumstances outside our reasonable control.

Shipping Carriers

Depending on the delivery address and availability, we may use DHL, USPS, UPS, FedEx or another reliable shipping carrier.

Tracking Information

When tracking is available, tracking information will be sent to the email address provided at checkout after your order has been dispatched.

Tracking information may take several business days to become active after the package enters the carrier's system.

If you do not receive tracking information within 2 business days after dispatch, please contact us at info@cyyde.com.

Changing Your Shipping Address

Please check that your shipping address is complete and accurate before placing your order.

If you need to change your address, contact us within 48 hours of placing your order at info@cyyde.com.

We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Multiple Shipping Addresses

We cannot ship one order to multiple addresses. If you need delivery to different addresses, please place separate orders.

Undeliverable Packages

If a package cannot be delivered because of an incorrect or incomplete address provided by the customer, the customer may be responsible for additional shipping costs required to reship the order.

Please contact us before placing a new order so that we can review the available options.

Delayed, Damaged or Incorrect Orders

If your order is delayed, damaged, incomplete or incorrect, please contact us at info@cyyde.com as soon as possible.

Please include your order number and photographs where appropriate so that we can investigate the issue and assist you.

Contact

For shipping-related questions, please contact:

Email: info@cyyde.com

Telephone: +44 7403936377